# Privacy Policy | Castle Rock Water Restoration Pros

> 24/7 IICRC-certified water, fire, mold, and storm damage restoration in Castle Rock, backed by a national storm-team network and direct insurance billing, so you pay only your deductible.

URL: https://waterdamagecastlerock.com/privacy-policy/

# Privacy Policy

_Last updated: July 2026_

Castle Rock Water Restoration Pros ("we", "our", "us") respects your privacy. This policy explains what information we collect when you use waterdamagecastlerock.com, how we use it, and the choices you have.

## Information we collect

-   **Contact information** you give us through forms: name, phone number, email, service address, and details about the damage or service you need.
-   **Automatic data** your browser sends: IP address, device and browser type, referring URL, pages viewed, and interaction times.
-   **Cookies and tags** from our analytics providers to help us improve the site and understand traffic.

## How we use it

-   To respond to your inquiry, dispatch a crew, and coordinate service.
-   To document your loss and communicate with your insurance carrier when you ask us to.
-   To improve our site, marketing, and customer service.
-   To comply with legal, safety, and regulatory obligations.

## Sharing

We don't sell your personal information. We share it only with service providers who help us run our business (such as hosting, analytics, and communication tools), with your insurance carrier when you request our help with a claim, and when required by law.

## Cookies

We use cookies and similar technologies for analytics and site performance. You can manage cookies in your browser settings. Blocking cookies may limit some site features.

## Data retention

We keep customer records for as long as needed to provide service, meet legal obligations (including insurance and tax records), and resolve disputes.

## Your rights

You can ask us to access, correct, or delete personal information we hold about you. Contact us using the details below.

## Contact

Castle Rock Water Restoration Pros  
14101 E Otero Ave, Ste 500  
Englewood, CO 80112  
Phone: 

(720) 842-1950

[tel:+17208421950 →](tel:+17208421950)