Emergency Ready Plans for Facilities & Property Managers

Emergency Ready Plans (ERPs) are pre-built facility profiles that make disaster response dramatically faster and more effective. For commercial properties, they’re the single most valuable preparedness step available — and we build them free.

What’s in an Emergency Ready Plan

An ERP is a facility profile that lives on our crews’ tablets. When your disaster call comes in, we pull it up and know within seconds:

Building details:

Floor plans
Square footage
Number of stories
Construction type
Age of building

Critical utilities:

Main water shutoff location
Individual zone shutoffs
Gas shutoff
Main electrical disconnect
Fire sprinkler shutoff and drain

Contact information:

Property owner
Property manager
24-hour on-site contact
Utility company contacts (with account numbers)
Emergency contractors (roof, HVAC, electrical)
Insurance carrier and policy number
Tenant primary contacts

Priority areas:

Revenue-critical zones (kitchens, patient care, server rooms, retail floor)
Areas requiring special containment (clean rooms, food service)
Zones with sensitive equipment
Storage of critical inventory or records

Hazards:

Chemical storage
Asbestos or lead materials
Energized systems
Access restrictions
Any pre-existing conditions

Access details:

Key locations or keypad codes (secured, only accessed during authorized response)
Alarm codes
After-hours entry procedures

Why pre-planning matters

Facility map with shutoffs and priority areas

The first 30 to 60 minutes of a disaster response are typically spent discovering the facility:

Finding shutoffs (often takes 15 to 30 minutes in unfamiliar buildings)
Locating utility contacts
Understanding priorities
Coordinating access
Assessing initial scope

With an ERP, that phase collapses to minutes. Crews arrive with the profile ready and start containment and mitigation immediately.

Real numbers:

Water event without ERP: 45 to 60 minutes to first shutoff
Water event with ERP: 5 to 10 minutes to first shutoff
Difference in water intake: often thousands of additional gallons in the ERP-less scenario

The assessment process

Property manager and restoration rep on facility walkthrough

Step 1: Schedule. Contact us and we’ll set up a walkthrough at your convenience. Typically we coordinate with property management for a 60 to 90 minute site visit.

Step 2: Walkthrough. Our commercial team walks the facility with you, documenting utilities, contacts, priorities, and hazards. We take photos, notes, and floor plans.

Step 3: Profile build. We build the digital ERP profile — floor plans, contact database, priority mapping, hazard notes.

Step 4: Delivery. You get:

Digital profile accessible to authorized parties
Printed copy for facility file
Wallet cards for key personnel with emergency contacts
Recommendations for any preparedness improvements

Step 5: Annual update. We refresh the ERP annually at no cost, updating contacts, changes to the facility, and any new priorities.

Priority response for ERP partners

Facilities with an ERP get priority response when they call — the profile is on our tablets before crews are dispatched. During major regional events, priority response means we mobilize to ERP partners first.

Who should have an ERP

Any commercial property with:

Significant revenue at risk from downtime
Complex utility systems
Multiple stakeholders (tenants, staff, patients, customers)
Regulatory requirements for business continuity
After-hours operations or access
High-value contents or equipment

Especially:

Restaurants and food service
Medical and dental practices
Retail centers and stores
Offices with critical systems (servers, medical records)
Warehouses and light industrial
Government and municipal facilities
Educational institutions

No obligation

Building an ERP doesn’t obligate you to use us for a future disaster. You keep the profile and can use whichever restoration company you prefer. That said, most ERP partners choose us for actual events — because we already know the facility, our response is dramatically faster, and we’ve built the trust.

ERPs complement other business continuity planning:

Insurance policy review and updates
Employee emergency procedures
Backup power and data plans
Alternate location plans
Communication protocols

We coordinate with your existing business continuity plan.

Book your ERP

For facility owners and property managers in Douglas County and South Denver, call (720) 842-1950 to schedule an ERP walkthrough with our commercial restoration team, or request an assessment. Related: large-loss commercial restoration and minimizing business interruption.

Frequently Asked Questions

What is an Emergency Ready Plan?

A pre-built facility profile (shutoffs, utility contacts, priorities, key personnel, floor plans) that speeds disaster response. Instead of discovering the facility during an emergency, our crews arrive with a complete profile ready. It's the single biggest lever for cutting downtime.

How much does an ERP cost?

Nothing. We build Emergency Ready Plans free for facilities in Douglas County and South Denver metro as part of our commercial partnership. There's no obligation to use us for a future disaster, though most partners do.

Why does pre-planning matter?

The first 30 to 60 minutes of a disaster response are usually spent discovering the facility — where are shutoffs, who to call, what's critical. Pre-planning collapses that into minutes, letting mitigation start immediately. On a water event, every minute of delay costs money and materials.

How long does an ERP assessment take?

Typical facility walkthrough is 60 to 90 minutes, with a follow-up delivery of the digital profile within 5 business days. Very large facilities may take longer; small standalone commercial spaces are often quicker.